Privacy Policy
Last updated: October 5, 2026
This Privacy Policy explains what information Play USA Gaming collects when you use the Play USA Gaming website, chat and app, how we use it, and the choices you have.
Information we collect
- Account details: name, email address, password (stored encrypted), optional phone number and profile photo.
- Chat content: messages and images you send to our support team.
- Device and usage data: IP address, approximate location (city and state, based on your IP address), time zone, when you were last active, and notification settings.
- Rewards data: points, referral code and who invited you.
How we use it
- To run your account and answer your support requests.
- To send messages and notifications you turned on.
- To run the points and referral program and prevent fraud and abuse.
- To keep the Service secure and improve it.
Sharing
We do not sell your personal information. We share it only with service providers that help us run the Service (such as hosting and push notification services), when required by law, or to protect our rights and users.
Retention
We keep your information while your account is active and as needed for legal, security and support reasons. You can ask us to delete your account.
Your choices and rights
- Update your details and photo on your Profile page.
- Turn notifications off in your browser or phone settings.
- Depending on your state (for example California), you may have the right to know, access, correct or delete your personal information, and to not be discriminated against for using these rights. Contact us to make a request.
Children
The Service is only for people 18 and older. We do not knowingly collect information from children under 13.
Security
We use reasonable measures such as encrypted passwords and secure connections, but no system is 100% secure.
Contact
For privacy questions or requests, contact us at our support chat.